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Terms & Conditions

Introduction

www.Macschoolwear.co.za (“the site”) enables buyers to shop for items including clothes, shoes and accessories by selected local brands (“the products”) online.

All visitors to the site (“users” or “you”) will be able to see the products on offer, but only those who have registered for an account on Mac School wear (“Mac School wear account holders” or “you”) are able to buy.


Legally binding contract

All users and account holders, including those that buy from the site (“buyers”) are bound by these terms and conditions (“Ts & Cs”). By registering, or using the site at all, you recognise that you’ve read and accepted these terms and conditions.


With whom are you entering into a contract?

The site is owned and run by Mac School Wear (Pty) Ltd, registration number 2014/233413/07, a company incorporated in the Republic of South Africa (herein after referred to as “Mac”). More information about Mac is available at the end of these terms and conditions.


Products and availability

Please note that the stock of all items on offer is limited. Mac will make all reasonable attempts to ensure that special offers are brought to an end when stock runs out.

If it happens that Mac is unable to fulfill any order at the advertised price because stock is sold out, mac will let you know and you’ll be entitled to a reimbursement for the rand value you have paid for such product.

This is described in more detail in Mac’s – Delivery and Returns Policy.


Buying products

The site allows you, the user, to place electronic orders (“order”) for one or more products on offer as long as such products are available and not sold out.

A purchasing contract (“sale”) between you and Mac only comes into effect once you have fully completed AND submitted the online order form for one or more products in your basket (“shopping cart”) AND your payment has been authorised by Mac (or has been received into Mac’s bank account).

The above is dependent on the product being available.

Products on Mac cannot be reserved to be bought at a later stage, and placing an item in your basket without completing the order does not amount to a sale or an order.

This means that Mac may remove any item from your basket before the sale actually takes place in the event of the product going out of stock.

Mac cannot be held responsible if an order has become unavailable by the time you try to complete a purchase at a later stage. The invoice for your purchase will be available online in the “My Account” section on the site. A copy of this invoice will be included in your parcel or sent to you electronically.


Cancelling and ending orders

Mac reserves the right to refuse processing of payment for any order and/or to cancel any purchase, partially or completely, with notice given to you.

Mac will be liable for reimbursing you the rand value paid only if you have already paid for the cancelled order. You have the right to return item(s) purchased (see Mac’s Delivery and Returns Policy for more information).


Fraud

Mac reserves the right, in the interest of preventing fraud, to refuse the processing of payment for any order and/or to cancel any purchase, partially or completely.

Mac may request documentation to complete the necessary fraud checks and cancel any order where the necessary documentation is not provided in a timely manner.

In the event of a fraudulent purchase being placed on Mac, cardholders will be advised to initiate a chargeback via their bank in order to be refunded. Mac does not process refunds for orders suspected of fraud.

Mac does not provide order details relating to orders suspected of fraud.


What you pay for

The price of each product is given in the product information. In case of a sale or special offer, the discount price is shown. In the case of a sale, two prices are indicated alongside each product, as follows:


Purchase price

The price that has not been crossed out, is the price you pay if you buy the product from Mac. RRP (regular retail price):

The other price (indicated by the crossed-out RRP) is the supplier’s usual (“RRP”) and is given purely as an indication of approximately how much you save by buying the product from Mac. The RRP shown is determined according to the market and prices of other suppliers.

Please note that RRPs can change over the course of several seasons over which the product may be sold. The RRPs applicable at the time the product is introduced may differ from the supplier’s RRP at the time of your purchase. As such, Mac offers no guarantee whatsoever regarding accuracy of any RRPs displayed.


Delivery

Place of delivery

Mac delivers within business hours to the relevant school swap shop


Delivery time and delays

Unless we inform you otherwise, before you place your order and before the final confirmation, the estimated maximum delivery time for an order in South Africa is 6 working days.

All Mac deliveries take place during business hours i.e. there are no deliveries over weekends or on public holidays.


Delivery completed

A delivery is considered complete as soon as the parcel is delivered to the relevant school swap shop.
It is your responsibility, as buyer, to ensure that you or the intended receiver of the gift (when applicable) inspect(s) the parcel on collection from the swap shop and makes known any justifiable complaints. The receiver has the right to refuse the parcel if it appears to have been opened or if it has clearly been damaged.

Such complaints and claims must be brought to the attention of Mac by calling Nikki on 079 879 0726 or Elise on 083 710 0211.


Lost parcels

If the parcel is declared lost, Mac will notify the buyer and reimburse the buyer for the lost parcel (to the amount of the product purchase price and any relevant delivery fee if applicable).


Defective items, returns and reimbursement

If you are dissatisfied with your purchase due to a defect, incorrect product choice or other reason, you may return it to Mac within 7 days of delivery, and either receive a Mac account credit or a refund, or have the product repaired or replaced, depending on the situation.

The Delivery and Returns Policy informs your rights in this regard.


Sales records

Complete records of each transaction between you and Mac are kept on the site for 12 months after a particular purchase or related transaction.

During this time, you’ll be able to view and print out these records. After the 12-month period the responsibility of keeping such record falls onto you.


Security

Anyone downloading or trying to download malware or damaging coding on this site, or who tries to gain unauthorised access to any page on this site, will be prosecuted.

Mac will claim civil damages from such person if Mac suffers any damage or loss.

You agree and guarantee that the username and password you use to log in is for your personal use only, and will not be passed on to any third party.

You allow Mac to take all steps reasonably possible to ensure the integrity and security of the site and in the administrative office.

All credit card transactions on the site are protected by SSL (Secure Socket Layer) encryption and reinforced by various encryption processes with the aim of offering the most effective possible protection of any sensitive information. Mac has no access to any confidential information regarding your payment method.

Only Mac’s banking partner will access confidential information (such as your credit card number, expiry date, CVV etc.) from time to time.

Mac’s registration documents and the registered domain name are verified and underwritten by PayFast.


Indemnity

Mac is responsible for adhering to the Consumer Protection Act 68 of 2008 (“CPA”) with the sale of any products from the site. Similarly, Mac is responsible for adhering to articles 43(5) and 43(6) of the Electronic Communication and Transactions Act in terms of payment systems and security.

However, neither Mac nor any of its representatives will be held responsible for any loss or accountability of any kind that arises from the use of (or inability to use) this site, its services or content.

Furthermore, Mac provides no guarantee, implied or otherwise, that the content or technology attached to this website is free or errors or omissions. Nor is there any guarantee whatsoever that service will be 100% uninterrupted or faultless. We encourage you to report any possible malfunctions and errors by emailing support@macschoolwear.co.za.

Although the products on the site may be under guarantee, the site itself is offered on an “as it is” basis and is not set up or delivered according to your individual specifications.

It is your responsibility, before accepting these Ts & Cs, to determine whether the service available through this website satisfies your individual needs and is compatible with your hardware or software. Information, ideas and opinions expressed on this web site should not be regarded as professional advice, or as Mac’s official stance.
We encourage you to obtain professional advice before taking any action on the strength of information, ideas or opinions expressed on this site.


Applicable Laws

This site is offered, controlled and run from the Republic of South Africa. As such it is governed by South African legislation, and subject to the disputes clause in these Ts & Cs.

You and Mac are subject to the non-exclusive jurisdiction of the South African courts. Each and every section of these terms and conditions must be read as individual and separable from the rest of the terms and conditions.
Should any court or qualified authority find that any of the terms are invalid or unenforceable, the remainder of the terms and conditions will remain standing, despite invalidity or unenforceability of an individual term.

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